#Peachtree Technical Support Mac Based OS#

Improve the customer experience by moving from reactive to data-driven.Sage 50 (Peachtree) is a comprehensive accounting software offering. If you prefer to order by phone, please call us at (704) 391-9337.Treat our consultants and clients the way we would like others to treat us!By signing up, youre agreeing to Terms of Service and Services Privacy Notice. This software encrypts all your personal and financial information on the internet. We utilize 128-bit secure encryption software (SSL) in our checkout process. Peachtree Audio ensures a high level of security for your online purchases.

2-3 years desktop support experience. BachelorвЂ™s Degree or equivalent education certification plus experience They have to have a customerВ focusedВ mindset with the ability to multitask. A typical day will involveВ supporting users in Peachtree City and remote with all technical issues related to laptops, system access, and telephony.

Self-starter ability to work alone as well as participate in a Global team environment Must have a strong understanding of ticketing systems to prioritize and manage Working knowledge of network protocols, IP addressing, and cloud computing Strong customer services skills and a can-do attitude is essential Good written and verbal communication skills Sound problem resolution, judgment and decision making skills required including

Responsible for supporting global user workforce in their ability to access and work proficiently with internal tech related systems. This includes using remote management tools to support desktop computers, printers, audio/video and mobile messaging devices. Support involves being hands-on with local employees and working remotely with users located throughout the EU, USA and Canada. Provide end-user support and maintenance within the organizationвЂ™s desktop computing environment. Ability to work in a fast-paced, agile environment

Peachtree Technical Support Mac Based OS

Provide hardware support on laptops, desktops, printers, video conference, and other peripherals for employees and contractors. Ensure desktop computers interconnect seamlessly with diverse systems, including associated validation systems, file servers, email servers, application servers and administrative systems. Role will also be exposed to Mac based OS and hardware and be expected to gradually support this platform. Provide first and second-level Windows and software support via desk-side, telephone and remote support channels.

Once trained, expectation will be to assist with the support of Azure virtual machines and Azure Virtual desktop environment Works with procurement staff to purchase and deploy hardware and software. For this reason, this is not a remote only position. Responsible for working with local office management to support various technical needs for office.

Experience with Windows/Azure Virtual Desktop Experience in Microsoft/Azure Active Directory Ability to interpret instructions and deal with several abstract and concrete variables. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to work with basic mathematical concepts. Must demonstrate effective oral and written communication skills for both a technical and non technical audience.

All employment is decided on the basis of qualifications, merit, and business need. Revel IT does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. In addition to standard health and 401k benefits, we offer referral bonuses and training/continuing education opportunities.Revel IT is an Equal Opportunity Employer. We have major offices in Dublin, OH, Phoenix, AZ, Los Angeles, CA, and Austin, TX, and are rapidly expanding into new markets from coast to coast. Exposure to Azure, cloud virtualization and/or any skills in systems administration is a big plusRevel IT (formerly known as Fast Switch) is one of the fastest-growing, privately held, IT Staffing companies in the nation.В Our client base includes 32% of the Fortune 25. Experience with Jira & Jira Service Desk a plus